Seminar Booking & Cancellation
1Booking and account access
Each booking belongs to the Be Free Be Alive account used at checkout. Once payment has been confirmed, the seminar appears in the dashboard for that account and the related seminar guide is unlocked.
- Use the same account when booking and when signing in to your dashboard.
- Access details and confirmed session information are shared through the booking flow.
- The seminar guide remains available through the account connected to the booking.
2Cancellation and refund requests
If you cannot attend, submit a request from your dashboard or contact support. We review every request individually, with the seminar date, session status, and access already provided in mind.
- Before a session begins, a refund, a place in a later session, or a credit may be possible where appropriate.
- A submitted request is not an automatic confirmation of cancellation or refund.
- Please include a short reason so we can review your request properly.
3After a session begins
Once a live session has begun or protected seminar content has been opened, refunds are generally no longer available, subject to applicable law. This reflects the preparation, live delivery, and permanent resources connected to the seminar.
4Changes to a seminar
If Be Free Be Alive needs to cancel or reschedule a seminar, affected participants will receive a suitable alternative date or a refund. We will communicate the next step directly to the account holder.
Questions about a booking?
For help with a booking, account access, a cancellation request, or a confirmed session, contact our support team. We will review the details and respond as soon as possible.
Contact supportThis policy complements our Terms of Service.